Privacy Policy

The legislator requires that personal data be processed lawfully, fairly, and in a manner transparent to the data subject (“lawfulness, fairness, transparency”). To ensure this, we will first inform you in this section about the individual legal definitions that are also used in this Privacy Policy:

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

“Filing system” means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The processing of personal data is only lawful if there is a legal basis for the processing. The legal basis for processing may, in particular, be in accordance with Art. 6 para. 1 sentence 1 letters a) to f) GDPR:

a) The data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which the controller is subject;

d) processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

In this section, we inform you about which data is processed by us when you use our website for purely informational purposes, i.e., when you do not actively transmit data to us during your visit to our website.

When you view our website, we collect the following data in so-called log files, which are technically necessary for us to display our website to you and to ensure its stability and security:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser
• Operating system and its interface
• Language and version of the browser software
• Name of your access provider

We are entitled to collect and store this data in accordance with Art. 6 para. 1 sentence 1 letter f) GDPR, as we have a legitimate interest in the security and stability of our website. They are automatically deleted after seven days at the latest, unless there is a well-founded suspicion of unlawful activity.

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your device and through which certain information flows to the entity that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the overall internet offering more user-friendly and effective.

We exclusively use cookies that are necessary to enable certain functions of our website and to make your visit here as pleasant as possible. These include, in particular, so-called session cookies. These store a so-called session ID, which allows various requests from your browser to be assigned to the common session. This allows your device to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

We are entitled to use these cookies in accordance with Art. 6 para. 1 sentence 1 letter f) EU-GDPR, as we have a legitimate interest in the functionality and correct display of our website.

Cookies are stored on the user’s computer and transmitted from there to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically.

You can, of course, also access our website without cookies. However, if you wish to use our website fully or conveniently, you should accept cookies. Most web browsers are set by default to accept cookies. However, you have the option to set your browser to display cookies before they are stored, to accept or reject only certain cookies, or to reject cookies generally. Please note that changes to settings only affect the respective browser. If you use different browsers or change your device, you will need to reconfigure the settings. Furthermore, you can delete cookies from your storage medium at any time. Information on cookie settings, their modification, and the deletion of cookies can be found in the help section of your web browser.

If you wish to contact us via our contact form, we will ask for your explicit consent to process your email address and any other data you provide. We are then entitled to process this data in accordance with Art. 6 para. 1 sentence 1 letter a) GDPR. Of course, your data will be used strictly for the purpose of processing and responding to your inquiry and will be deleted immediately after final processing.

Cloudflare Turnstile (a service of Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA) is an automated detection service that helps us verify whether the request was sent by a human or a bot. This detection is necessary to prevent spam messages.

We use Turnstile to ensure the secure use of the contact form. The legal basis for this type of data processing is our legitimate interest in the secure operation of the contact form, Art. 6 para. 1 lit. f) GDPR.

During this verification query, Cloudflare processes your IP address on Cloudflare’s servers. Cloudflare processes the data on our behalf based on a data processing agreement between us and Cloudflare. This ensures that data processing on our behalf is carried out in compliance with the General Data Protection Regulation, guaranteeing the protection of data subjects’ rights. It may happen that the IP address is transferred to Cloudflare’s American servers. In this case, the Standard Contractual Clauses agreed between us and Cloudflare also apply to safeguard your rights.

Cloudflare has submitted to and been certified under the Privacy Shield Agreement between the European Union and the USA. This obliges Cloudflare to comply with the standards and regulations of European data protection law.

Further information from the third-party provider on data protection can be found on the following website: https://www.cloudflare.com/de-de/privacypolicy/

If you contact us by mail, email, telephone, or fax, your inquiry, including all personal data arising therefrom, will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent. The processing of this data is based on Art. 6 para. 1 sentence 1 letter b) GDPR, provided that your inquiry is related to the fulfillment of a contract concluded with us or is necessary for the implementation of pre-contractual measures. Otherwise, the processing is based on Art. 6 para. 1 sentence 1 letter f) GDPR, as we have a legitimate interest in the effective processing of inquiries addressed to us. Furthermore, we may also be entitled to process the aforementioned data according to Art. 6 para. 1 sentence 1 letter c) GDPR, as we are legally obliged to enable quick electronic contact and direct communication with us.

Of course, your data will be used strictly for the purpose of processing and responding to your inquiry and will be deleted again after final processing, unless there are legal retention obligations for us.

As a matter of principle, we will, of course, not pass on your data to third parties without your explicit consent. We will only pass on your personal data to third parties if

• you have given your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
• the disclosure is necessary in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
• in the event that there is a legal obligation for the disclosure in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, and
• this is legally permissible and necessary in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you.

Recipients of the data are public bodies that receive data due to legal regulations (e.g., social security institutions, tax authorities), internal departments involved in the execution of the respective business processes (human resources, accounting, banking institutions/payment service providers, financial accounting, customer service, marketing, sales), for shipping products, to the transport company/shipping company commissioned by us, contractual partners, business partners, insofar as legal provisions require or permit it.

For this purpose – like any modern company – we work with processors to be able to offer you an uninterrupted and best possible service.

When we work with external service providers, data processing regularly takes place on the basis of Art. 28 GDPR. For this purpose, we conclude corresponding agreements with our partners to ensure the protection of your data. We exclusively use carefully selected processors for the processing of your data. These are bound by our instructions and are regularly monitored by us. We only commission external service providers who have ensured that all data processing operations comply with data protection requirements.

The following types of processors may receive personal data:
Website service provider:
blanq GmbH
blanq.agency
Helmkestraße 5b
30165 Hannover

On this website, we use the web analytics service Fathom to analyze and review the use of our website. Through the statistics obtained, we can improve our offerings and make them more interesting for you as a user.

Fathom does not use cookies. Therefore, no Fathom cookies are stored on your computer for the purpose of web analysis. For the analysis of website usage, your IP address and information such as timestamps, visited web pages, and your language settings are collected. Fathom stores the information collected in this way on EU servers if you access our site from the EU.

Fathom uses an anonymized evaluation of the data. This means that an SHA256 hash of the data sent by your browser is processed, and direct personal identifiability is excluded. The IP address transmitted by your browser via Fathom is not merged with other data collected by us. The legal basis for the use of Matomo is Art. 6 para. 1 sentence 1 lit. f GDPR.

Third-party information on data protection can be found at usefathom.com/legal/privacy.

Our offer is basically aimed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

There is no legal obligation to provide us with personal data.

Automated decision-making within the meaning of Art. 22 EU-GDPR does not take place.

In this section, we inform you about your rights with regard to your personal data.

If the processing of personal data is based on consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until withdrawal.

You have the right to request confirmation from the controller as to whether we process personal data concerning you. You can request confirmation at any time using the contact details provided above.

If personal data is processed, you can request information about this personal data and about the following information at any time:

a) the processing purposes;

b) the categories of personal data being processed;

c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular to recipients in third countries or to international organisations;

d) if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;

e) the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the controller or a right to object to such processing;

f) the existence of a right of appeal to a supervisory authority;

g) if the personal data are not collected from the data subject, all available information on the origin of the data;

h) the existence of automated decision-making, including profiling, pursuant to Art. 22(1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

If personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you submit the application electronically, the information must be provided in a common electronic format, unless you specify otherwise. The right to obtain a copy pursuant to paragraph 3 must not affect the rights and freedoms of other persons.

You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

You have the right to request the controller to erase personal data concerning you without delay, and we are obliged to erase personal data without delay if one of the following reasons applies:

a) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

b) The data subject withdraws their consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal basis for the processing.

c) The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.

d) The personal data have been processed unlawfully.

e) The erasure of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.

f) The personal data were collected in relation to services offered by the information society pursuant to Art. 8(1) GDPR.

If the controller has made the personal data public and is obliged to erase them pursuant to paragraph 1, it shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that a data subject has requested them to erase all links to such personal data or copies or replications of such personal data.

The right to erasure (‘right to be forgotten’) does not exist insofar as the processing is necessary:

• to exercise the right to freedom of expression and information;
• to fulfil a legal obligation which requires processing under the law of the Union or of the Member States to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of such processing, or
• for the assertion, exercise or defence of legal claims.

You have the right to request us to restrict the processing of your personal data if one of the following conditions is met:

• the accuracy of the personal data is disputed by the data subject, for a period that allows the controller to verify the accuracy of the personal data,
• the processing is unlawful and the data subject objects to the erasure of the personal data and instead requests the restriction of the use of the personal data;
• the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the assertion, exercise or defence of legal claims, or
• the data subject has objected to the processing pursuant to Art. 21(1) GDPR, as long as it is not yet clear whether the legitimate grounds of the controller outweigh those of the data subject.

If the processing has been restricted in accordance with the above-mentioned conditions, such personal data – apart from their storage – will only be processed with the consent of the data subject or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data have been provided, provided that:

a) the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) or on a contract pursuant to Art. 6(1)(b) GDPR and

b) the processing is carried out using automated procedures.

When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, insofar as this is technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure (‘right to be forgotten’). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Pursuant to Art. 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6(1). 1 e) or f) GDPR; this also applies to profiling based on these provisions. The controller will no longer process the personal data unless he can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

If personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, you may exercise your right to object by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data concerning them infringes this Regulation.

The controller for data protection is:
FHD Stock & Trade Solutions GmbH
Stiftsallee 31
32425 Minden

If you have any questions about data protection or wish to assert one of your rights, please contact us by post at the aforementioned address or by e-mail to info@fhd-ts.de. We will endeavour to process your request as quickly as possible.

Due to the rapid development of the internet and data protection law, we expressly reserve the right to make changes to this privacy policy.